Keeping you safe and informed

As we open for business in a 'new normal' we want you to know we are here for you. We are pleased to open all of our stores now and some in the very near future.

To help keep our customers safe and up to date, we are ensuring we communicate the best we can to help you stick to the recommended public health guidelines. We are making regular PA announcements,  working with our retailers to provide appropriate space for customer queues and dine in. More frequent cleaning has been addressed with focus on touch point areas and surfaces.

We have also implemented signage at gathering points such as centre mall furniture for guidance around physical distancing in these areas.

We have hand sanitiser stations available at all entrances and gathering spaces within the centre.

Our retailers are also expected to have signs that clearly display how many patrons they can have in store at any one time, given restrictions.

We ask all customers to be vigilant and always remember;

  • Where you can, maintain physical distance of 1.5M
  • Wash your hands after touching surfaces and/or coughing and sneezing
  • Cover your mouth with your elbow if you need to cough or sneeze
  • If you are sick, please stay home
  • Use hand sanitiser as often as you can

COVID Safe Check In

As per government regulations, all cafes, restaurants, heath and beauty operators are required to ask all of their customers to check in when visiting their stores. We've made this easy for you. Simply download the ECQ App and follow the below steps to help keep our community Covid safe:

1. Download the ECQ App >> ECQ App

2. Complete your details

3.Scan the check in code at the relevant stores you visit, or ask our friendly staff to assist you.

We thank you for sticking together to keep us all safe.